Terms and Policies

Terms and Policies – for E-commerce

All items are handmade by AmeliaRita in the USA.  We take great pride in the design of every product and striving to produce the best designs with the best workmanship possible.   The fabrics and leathers are important to this process.  All cork is an upholstery grade and purchased from cork growing and producing countries.  Leathers come from either the U.S. or Italy. Linings and fabrics are acquired from within the United States.

 

Shipping

Most items posted for sale are in-stock and ready to ship.

We ship as soon as possible, in 2-4 days for the stock items.

Most items will ship through the post office and can be received in less than 1 week from the time of shipment in the USA.

Custom made bags will take more time – please contact me for estimate. 

 

Customs and import taxes

 Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

 

Return or Exchange policy

We gladly accept returns and exchanges

Just contact us within: 14 days of delivery

Ship items back to us within: 30 days of delivery

All items returned must be unused and in new condition with all original tags on the bag.

 

We do not accept cancellations on custom orders.

But please contact us if you have any problems with your order.

 

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders

Digital downloads

Items on sale.

 

 

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition or damaged during return shipping, the buyer is responsible for any loss in value and may not receive refund. We advise that you take insurance on your item for return shipping.

 

We accept credit cards, debit cards, and checks

All merchandise must be paid and cleared before shipping. Once payments have been received and cleared, your merchandise will ship.  Payments by check will need to be cleared through our bank before shipment.  Send check payments to Amelia Rita Handbags and more, 360 St. Thomas Church Rd, Chapin, SC 29036.

If you are having problems with payments, please contact me at ameliarita@aol.com. We will try in every way to make your payment work.

In the event of non-payment, your order will be held off the website for 4 days while we try to work out the charge.

Privacy policy

I will only use your shipping and billing address, and contact information

  • To communicate with you about your order
  • To fulfill your order
  • For legal reasons (like paying taxes)

Your information is never  sold or shared with outside vendors.


Custom and personalized orders

If you saw a picture of an item that you want, but find it gone from the website, contact me.  If possible, I may be able to re- create another one or make something similar. 

Or perhaps you would like a few changes.  If you would like any bag in a different fabric or with different color straps, let us know and we will be happy to help!  Since we don’t want misunderstandings, all changes will have customers signed approval before production begins.

 

Care instructions

To clean our cork fabrics, simply wipe with damp cloth and mild soap when needed.